Role Overview
The Solutions Engineer at Allium.so partners closely with customers to ensure they extract maximum value from the Allium platform. This role is both technical and customer-facing, focused on designing custom data solutions tailored to specific blockchain analytics needs.
Responsibilities
- Engage with customers to understand blockchain data requirements and provide expert guidance on using Allium.so’s platform.
- Design and implement tailored analytics solutions, including dashboards, transaction trend reports, and custom blockchain metrics.
- Provide ongoing technical support and troubleshoot issues to ensure seamless platform usage.
- Gather customer feedback and collaborate with product and engineering teams to shape new features and improvements.
- Create and maintain documentation for customer implementations to support future operations.
Requirements
- 2–5 years of experience in a similar technical or customer-facing role.
- Bachelor’s degree in Computer Science, Data Science, Engineering, or related field (Master’s preferred).
- Strong proficiency in Python, SQL, and JavaScript, along with experience using data analytics tools.
- Hands-on experience in data engineering, data analytics, or solution design for customers.
- Excellent communication, interpersonal skills, and strong problem-solving abilities.
- Ability to manage multiple customer projects and deliver high-quality solutions.
- Solid understanding of blockchain technology and data structures; familiarity with security and privacy best practices is a plus.
